Everybody’s Working For The Weekend – But Not
Us! We’re Kansas City’s Weekend Warriors!
Your Home Remodeling Questions
Can’t Wait Till Monday
Who doesn’t like a Kansas City weekend without responsibility? Sleeping in. Lounging around. TV binging. It all sounds great to us! But the reality is, kitchen and bath remodeling concerns don’t stop when Friday afternoon rolls around.
And a great contractor doesn’t turn off their phone when the weekend approaches. Instead, they stay connected to their customers and make themselves available to answer any questions that pop up.
However, many Kansas City home renovation companies tune out come Friday afternoon. Their doors close, and their phones shut off.
This puts their customers in a bad predicament – waiting until Monday for a response!
That’s over two whole days of silence!
(Cue the crickets.)
At Jericho Home Improvements, we love a relaxing, couch-potato weekend, but not at the expense of our customers. We understand that home projects don’t stop because the business week is over.
Instead, we keep ourselves open and available for any calls or messages that come our way!
Why Do We Sacrifice Personal Time
For Our Customers?
In this digital age of cell phones and emails, business hours are becoming more and more obsolete. In other words, there’s no excuse to get the cold shoulder anymore!
Instead of seeing our open availability as a burden, though, we see it as yet another way to reach and stay connected to our customers.
Plus, we’re busy caretakers and homeowners ourselves, so we know how easily home projects get ignored until the weekend.
Unfortunately, most other kitchen remodelers prefer to leave work (and, therefore, their customers) behind once they close up for the weekend. And this throws their customers into the ominous weekend void.
We’d never leave you floating in that void at Jericho. Instead, we keep our phones on and our ears open because we know weekends are often when you need us the most!
Once Upon A Time, We Had A 24-Hour
On-Call Cell Phone…
Ok. So yes, cell phones and connectivity are great — but we’ve learned over time that being on call 24 hours a day and 7 days a week doesn’t really benefit anyone.
Through trial and error, we’ve learned the best way to serve our customers after-hours (and it’s not picking up calls while we’re checking out at the grocery store).
While we’ve experimented with new and different ways of keeping in touch with you, other remodeling companies still rely on the ole “listen to voicemails on Monday” system.
Not us! Over the years, we’ve tried being on call 24/7 and hiring a receptionist on Saturdays. But we’ve finally found a way that serves us and you best. Your voicemails come straight through our emails onto our phones.
What does this mean for you? It means we’re listening to you even when we’re not physically in our office.
So, when you have that weekend question pop up that can’t wait till Monday, call us anyway, and we’ll get it sorted out!
Are you ready to start your Kansas City bath or kitchen remodel and want to work with a company that puts your concerns ahead of their own leisure? Then, contact Jericho Home Improvements for a free kitchen and bath remodel quote today!